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Radiator Service
Co., Inc. (985) 868-5076
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Radiator Service Company, Inc. was founded in 1988 by Bill and Marie Berkel. From day one, the Berkels operated the company with a commitment to product and service excellence, rooted in customer satisfaction. David and Jeanne Bienvenu assumed ownership in 1994, and continue to operate in the original spirit of honest, quality service. COMMITMENT We take great pride in our ability to use our skills, facility and expertise to solve your particular problem. In most cases, if we can't fix, repair or rebuild something, it can't be done. In that same light, we have created treasure from what was thought to be junk, and developed procedures and processes to give new life to what was thought to be worn and unusable equipment. We meet Speed by having a fully equipped 10,000 square foot facility to perform services in a timely manner, with over $100,000 in parts inventory on hand to avoid delays and give your job a quick turnaround. Quality is provided by dedicated, multi-talented and well-trained employees committed to finding solutions to your service needs. We believe in continuing education and attend workshops and seminars keeping us ahead of the field. We utilize a performance-based incentive plan and evaluate our employees periodically to assure top performance. We're available to you 24/7. We know down-time is expensive, and we take great pride at getting you back to work. In our years of service, we've developed relationships with other committed and dedicated suppliers around the country who share our ethic and dedication to speed and quality. As believers in the saying "Money talks and the rest walks," we pay our bills on time, allowing us to back up our talk with action. STAFF AND TRAINING
President and General Manager, David Bienvenu is a graduate of Nashville Auto Diesel College, with training in gasoline and diesel engines, transmissions, hydraulics, basic electricity and welding. He has over 25 years experience in service, and 18 in management. Secretary/Treasurer and office manager, Jeanne Bienvenu is a computer science graduate of Nicholls State University, with over 20 years experience in management and operations. The Shop Foreman is a graduate of Universal Technical Institute with over 12 years experience in the service business. Three other employees have over 40 years service experience between them, with expertise in radiator repair, heat exchanger re-tubing, manufacturing, welding and metal forming, as well as management. SAFETY
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